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Solution Architect – Intapp

Added on the 9th May 2017 at 12:10 pm
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Solution Architect, London Competitive Salary and bens

Intapp is a leading supplier of enterprise software to the legal and professional services sectors. With over 700 clients, the company provides best of class risk,compliance, time and integration software to law firms and professional services organisations across the globe. This is a role for a Solution Architect to join our friendly team based in the City of London.

Intapp’s Professional Services team manages consulting projects to help our customers implement our products and achieve the most from their Intapp solution. We are looking for a high-energy, driven Solution Architect, who is adept at collaborating with business and technology leaders at law firms, balancing multiple projects, and designing solutions that enable our clients to maximize their investment. The Solution Architect will be a member of Intapp’s Services Engineering team, focused on the implementation of our newest products.

The Solution Architect is responsible for driving success by ensuring the implementation of the Intapp solution aligns with the customer’s business processes. This includes configuration of the Intapp software to meet customer specifications, as well as looking for creative and effective ways to meet customer requirements leveraging the Intapp solution. The Solution Architect is a field specialist in one or more of the Intapp products, and an extension of the Product Management teams and solution engineering teams. This role is focused on new product launch customers and, as such, requires the Solution Architect to translate a customer’s requirements into technical product capabilities and the ability to effectively communicate those requirements to the Intapp Product Management organization driving the evolution of the product. The Solution Architect must also be able to think on his/her feet during solution implementations, assisting the product development team in troubleshooting any technical issues that may arise during an implementation.

Responsibilities include but not limited to:

Lead the implementation of Intapp solutions including, but not necessarily limited to, Intapp Open (New Business Intake, Conflicts, Terms of Business), Intapp Time, Intapp Wall Builder
Educate clients on industry best practices
Conduct workshops to review business process and guide definition of modified/new business processes in the context of the proposed solution
Conduct data management and/or data mapping workshops as related to the proposed solution
Provide analysis of client needs and implementation recommendations
Work with sales in developing SOWs for certain, more customized implementations
Work with the sales team to position the benefits of our implementation approach
Provide analysis of client needs and implementation recommendations
Work closely with project resources, in particular the Principal Consultant, to translate customer requirements into a solution design
Work with sales in developing SOWs for certain, more customised implementations
Qualifications

Technical degree: BS or MS
7+ years of experience in a technical implementation leadership role (project manager, technical lead, architect)
Product development/software engineering experience desirable
5+ years of experience in the legal sector, in particular experience with industry-standard legal software systems
Excellent analytical and troubleshooting skills
Excellent interpersonal skills and ability to explain software to non-technical users
Demonstrated experience in leading business process reviews, design and/or change management
Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction
Excellent organisational and administrative skills; candidates must be detail-oriented
Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers in a start-up environment
Self-starter with a demonstrated ability to multi-task
Team player with ability to coordinate work with disparate team members
Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, and Visio)
Demonstrated Project management experience
Experience with new business intake and/or conflicts solutions desirable
Experience with time entry / capture solutions desirable
Experience with ethical wall / information barrier solutions desirable
The company has a friendly working environment, offers generous benefits and regular social activities.

About Intapp

Intapp provides software that enables professional services firms to thrive in an increasingly competitive marketplace by improving operational efficiency, increasing profitability and driving client success. Intapp’s three practice groups (Risk, Integration and Time) focus on understanding existing pressures and emerging trends, and translate this knowledge into products and best practices. Intapp products allow firms to align business operations with strategy and deliver on client expectations. They are recognised as the most advanced in their respective categories — client acceptance and onboarding, conflicts management, confidentiality management, workflow and process automation, application and data integration, and time recording.

Serving more than 650 customers, including 91% of the Am Law 100, 90% of the Global 100 and three of the Accounting Top 20, Intapp has cultivated an unparalleled record of customer success and collaborative partner relationships. Headquartered in Silicon Valley, with business operations in New York, London and Sydney, Intapp offers a unique combination of legal industry expertise, technical innovation, consumer-friendly design and customer-focused business philosophy.

Contact nigel.lawrence@intapp.com or call me on 0203 826 1062